Documentation Index
Fetch the complete documentation index at: https://docs.extratimegg.com/llms.txt
Use this file to discover all available pages before exploring further.
FAQ
General
Is extratime free?
Is extratime free?
Yes. The Free plan is free forever with no credit card required. It includes up to 8 teams, 1 tournament, and 10 scrims per month. Paid plans unlock higher limits and additional features like match channels and role sync.
What game does extratime support?
What game does extratime support?
extratime is built specifically for Rainbow Six Siege. All features — operator preferences, rank tracking, map pools — are tailored to R6.
Do my players need to create accounts?
Do my players need to create accounts?
No separate account is needed. Players sign in with their existing Discord account. That’s it.
Can I use extratime in multiple servers?
Can I use extratime in multiple servers?
Yes. Each server is independent — you can be a player in one server and an admin in another. Teams, ELO, and data are all per-server.
What happens if I remove the bot?
What happens if I remove the bot?
Your data is preserved. Re-adding the bot to the same server restores access to all existing teams, matches, and tournaments.
Billing
Can I get a refund?
Can I get a refund?
No. All sales are final. See our Refund Policy for details.
What happens when I cancel?
What happens when I cancel?
Your plan remains active until the end of the current billing period. After that, the server reverts to the Free plan. No data is deleted.
Can I switch plans mid-cycle?
Can I switch plans mid-cycle?
Upgrades take effect immediately (prorated). Downgrades take effect at the end of the billing period.
Technical
Why can't the bot assign a role?
Why can't the bot assign a role?
The bot’s role must be above the target role in Discord’s role hierarchy. Go to Server Settings → Roles and drag the extratime role higher. Also ensure the role isn’t a managed/integration role (like Nitro Booster).
Why isn't my server showing up?
Why isn't my server showing up?
You need Manage Server permission in Discord to connect a server to extratime. If you have the permission and it’s still not showing, try signing out and back in to refresh your server list.
Is my data secure?
Is my data secure?
Yes. We use encrypted transport (HTTPS), role-based access controls, and never store payment card details (handled by Stripe). See our Privacy Policy.